• How has Monster changed?
• Have changes to Monster affected my account?
• How has posting a CV changed?

• How do I log in if I forget my username/password?
• How do I change my email address?
• How do I change my password?
• How do I edit my contact information?
• Can I have multiple accounts using the same email address?
• How do I change my newsletter subscriptions?
• How did an account get created with my email address?
• Will my contact information be sold to third parties?
• How can I reduce the volume of Monster-related email?

• How can I find jobs on Monster?
• How can I improve my search results?
• Why is my Job Search returning few results?
• What is a job search agent?
• How do I save my job search?
• How can I get more information about a job posting?
• Does Monster ensure that job postings are from reputable companies?
• How do I know if an opportunity I received via email is legitimate?
• How do I search for jobs in India?
• Why is India not included in the global locations list?

• What happens when I apply online to a job posting?
• What is QuickApply?
• Do I need a CV to apply to a job posting?
• How can I apply to a job posting that doesn't include contact information?
• When I attempt to apply to a Job with a CV posted in my account, an error states 'This application did not receive a Job ID to apply for. Make sure you have cookies enabled.' How can I apply successfully?
• How can I see the jobs I've applied to?
• Why should I create a cover letter?
• Why didn't I receive a response when I applied online?

• How do I create and post a CV on Monster?
• How do I update the information on my CV?
• How can I change the contact information on my CV?
• Who will see my CV?
• What's the difference between a public and private CV?
• What is Privacy Plus?
• How do I use Privacy Plus?
• What's the difference between Privacy Plus and a confidential CV?
• What if I can't find the company I'm looking for?
• Will companies be blocked immediately?
• Can I be sure a blocked company won't see my CV?
• What are CV views?
• How can I increase my CV views?
• Who is viewing my CV?
• What is the 'match' link under each of my CVs?
• What is the 'renew' link under my public CV?
• What happens when I delete a CV?
• How do I delete a CV?
• How can I set contact preference to both phone and email?
• What are the guidelines for uploading a CV created in Microsoft Word?
• What happens when I upload my Microsoft Word CV?
• I've noticed an error on my Word CV. How do I fix this?

• Why am I having problems accessing certain pages on the site?
• Why doesn't the link you sent me in an email work?
• How do I clean out my my temporary internet files and cookies?
• What are cookies?
• How do I enable cookies?
• How do I delete all cookies?

1. Go to the 'My Monster' tab at the top of the screen
2. Click on 'My Account'
3. Click 'Edit' next to ‘Login & Email’
4. Update the relevant information
5. Click 'Save'

1. Go to the 'My Monster' tab at the top of the screen
2. Click on 'My Account'
3. Click 'Edit' next to the ‘Contact Info’ section
4. Update the relevant information
5. Click 'Save'

1. Go to the 'My Monster' tab at the top of the screen
2. Click on 'My Account'
3. Click 'Edit' next to the ‘Newsletters’ section
4. Update the ‘Yes’ and ‘No’ radio buttons with your choice.
5. Click 'Save'

Monster will not disclose to any third party your name, address, email address or telephone number without your prior consent, except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings where such information is relevant.

Monster also provides you with the opportunity to opt-out of these types of communications. If you choose to receive these types of communications at the time of registration but later decide you no longer want to receive them follow these steps.

To opt-out of Monster communications:

1. Go to the ‘My Monster’ tab at the top of the screen
2. Select 'My Account'
3. Click 'Edit' next to 'Updates & Offers'
4. Change your options to 'No'
5. Click 'Save'

Should you find that an employer has left out information for you to contact them and there is no 'Apply Online' option, please contact us and we will ask them to update that listing as soon as possible with correct and accurate information. Although most Jobs are listed for 60 days, employers can remove their Jobs whenever they like.

• Verify the legitimacy of the email, company, and specific employment opportunity. There are three simple ways you can do this:
  1. If the email contains a link, you can validate the URL by going directly to the company’s website using the company's main URL rather than relying solely on the links provided in the email.
  2. If the email includes a job proposition, the job should be listed on the company website. You can also call the company directly using the company's publicly listed phone number to verify the job opportunity.
  3. Research the company by conducting an Internet search and by using the Better Business Bureau.
• Do not share personal information unless you are confident that the other party is who they claim to be. The following information is not collected by Monster and should not be included on your resume:
  • Social Security number
  • Driver license number
  • Bank account information
  • Credit card information
  • Passwords
• Disregard all emails offering employment opportunities that involve acting as a go-between for money transfers.
• Verify the legitimacy of a potential employer before engaging in any monetary transactions or before providing credit card, bank information, or personal information requested to conduct an applicant background check.
• Protect yourself from employment opportunity fraud by looking for these warning signs:
  • Email-only communication
  • Overly-simplified requirements/qualifications
  • Ability to work from home and/or only 2-3 hours of work per day
  • Broken English, spelling mistakes and/or grammar errors
  • Requests for bank account information or Social Security number
  • Management of monetary transactions
  • Repackaging or reshipping from your own home
  • Compensation based on using funds you withdrew from a banking account
• Be wary of any email that asks you to download a tool or update your account or access agreement. Monster will never send an email requesting that you take these steps or ask you for your account username and password.

If you'd prefer to use a different CV and/or cover letter for a particular job, you'll also have the option of using the standard apply online process.

To set up QUICKApply:

1. Go to 'My Monster' on the menu bar
2. Click 'QUICKApply'
3. Select the CV you wish to use (public or private) and cover letter (optional)
4. Fill in your Career Info
5. Check the box to activate QUICKapply
6. Click 'Save'

To update the information on your CV:

1. Go to the 'My Monster' section.
2. Click on the name of the CV you wish to Edit.
3. Click 'Edit' next to any field you wish to change.
4. Make the necessary changes.
5. Click 'Save'.

A 'Public' CV is searchable and is viewable to all employers conducting a CV search. You can choose to hide your contact information from employers and make your CV 'Confidential' but please remember to also remove the information from the body of your CV, if it is also contained there.

A 'Private' CV will not be viewable to employers.

You can only have one CV 'Public' at any one time so if you have multiple CVs saved on Monster please ensure the correct CV is showing as 'Public'.

This feature is particularly helpful if you're looking for a job and don't want your current employer to find your CV. By blocking the company (or companies) of your choice, you can set your CV status to 'Public', allowing other employers to find your CV.

For many job seekers, the combination of Privacy Plus and a public CV is the most effective way to privately conduct a job search.

Employers can view your CV as a result of a CV search (if your CV status is 'Public') and when you apply online.

In both cases, each time the employer requests to view your CV your CV view is increased. Monster does not track who views your CV, only the number of times a view of CV is requested from our CV database.

1. Go to the 'My Monster' tab on the top menu bar
2. Select 'Manage CVs' in the CVs section
3. Select 'Delete' next to the relevant CV

Your CV will be permanently deleted from your account and will not be retrievable.

• CV must be in Microsoft Word (.doc) format, version 97 or newer, less than 500 KB. If you used another application to create your CV, please use the Copy & Paste option.
• All images must be removed prior to uploading.
• If you are using Word's Track Changes tool, you'll need to accept or reject all changes on your CV and save it on your drive before uploading.
• CVs that contain viruses will not be accepted.

Some Web sites store information in a small text file on your computer. This file is called a cookie. Cookies are short pieces of data used by Web sites to help count views on the site and to identify a Web user's browsing habits on their sites. For more information on cookies, consult your browser's help file.

To allow cookies for IE 6.0:

1. Select the Tools menu.
2. Select Internet Options
.
3. On the Privacy tab, click Edit.
4. Add the Monster domain(s) that you use and click Allow.
5. Click OK.

• Most cookies have an expiration date. If your computer's internal clock is improperly set, it may cause cookies to expire instantly.
• Verify that third-party software on your computer (such as ad blockers and personal firewalls) aren't blocking cookies.
• Check your browser's settings to make sure that cookies are enabled and allowed per session. For more information on this, consult your browser's help file.

1. Click on the Start menu, point to Settings and click on Control Panel.
2. Double click the Internet Options icon. 
3. On the General tab, click the Delete Files button.
4. On the Delete Files pop up box, click OK. (For IE 6.0, there is a Delete Cookies button on the General tab.  For previous versions, continue with the following steps..)
5. Click on the Settings button. 
6. Click on the View Files button.
7. On the Edit menu, click Select All.
8. On the File menu, click Delete.
9. On the Warning pop up box, click OK .
10. Close this window.  Click OK on Settings.  Click OK on Internet Options.  Close the Control Panel.
11. Close Internet Explorer or AOL before accessing Monster again.

1. On the Edit menu, click Preferences.
2. Click Cookies.
3. Click the Cookie that you want to delete.
4. Click Delete, and Click OK.
5. Close Internet Explorer before accessing Monster again.

1. Open AOL.
2. On the My AOL menu, click Preferences.
3. Click WWW icon and click Advanced Settings.
4. On the left margin, click Cookies under Receiving Files.
5. Click the Cookie that you want to delete.
6. Click Delete, and Click OK.
7. Close AOL before accessing Monster again.

1. Go to Program Files, Netscape, Users, your current user profile folder, and locate the file called cookies.
2. Right-click it and select Delete.
3. Close Netscape before accessing Monster again.

1. Go to your System Folder, open Preferences, and open Netscape Users. Locate the Magic Cookie file.
2. Put it in the trash, and then empty the trash.
3. Close Netscape before accessing Monster again.